At Pressure Sore Cushions customer satisfaction is our top priority.
We will be glad to return your product within 30 days of your purchase if your product is in NEW condition. Due to hygienic reasons, we are unable to accept returns for used ROHO Cushions. To ensure that you ordered the correct size, we recommend that you first try the cushion without taking the cover out of the sealed package. Custom cushions are non-returnable and non-refundable.
All refunds will be subject to a 15% restocking fee. Shipping charges will not be refunded.